Steps to Take if a Product You Own Has Been Recalled
January 13, 2017 | By admin
When it comes to consumer product recalls, you’ve likely heard about your fair share of them. From foods to cars, some product recalls are simply precautionary and only affect a small percentage of customers, whereas others are much more serious and might affect most (or all) customers. Hearing about a product getting recalled is one thing, but it’s another thing completely if this is a product you own and potentially use often. To ensure your safety, you’ll want to take the following steps if you own a product that has been recalled:
Stop Using the Product Immediately
The first thing you’ll want to do is stop using the product entirely. If it’s food or something perishable that won’t last anyway, you’ll just want to get rid of it as quickly as possible. If it’s something you depend on in your everyday life, such as your car, stopping use altogether can be very difficult. However, depending on what has been recalled and the extent of the product recall, it’s in your best interest to stop using the recalled product immediately.
Contact the Manufacturer
You’ll want to contact the manufacturer and see how to proceed. If it’s a minor item that you plan on getting rid of (such as food), you may be able to receive compensation for your purchase. More expensive items will be a little complex. You may be offered a free replacement part if it’s just a portion of the item that was recalled—for example, a car part. You may be offered free repairs for your recalled item if that will do the job. In other situations, affected customers may need to contact the manufacturer in order to receive free replacements of the item at no cost.
Determine If You’ve Been Affected
Many product recalls are issued before customers are injured or negatively affected from use of the product, but unfortunately, this isn’t always the case. Depending on the product that was recalled, the details of the defects and what types of injuries can result, you may be able to determine right away if you’ve been affected. In other situations, it can be a little harder to determine or it may take some time for symptoms to surface after hearing about the product recall. For example, recalled food can result in serious food poisoning if you ate it before you realized it was recalled.
If you or someone close to you has been injured as the result of a defective product, it’s important to take action immediately. Whether the product has been recalled yet or not, you may be entitled to monetary compensation in a product liability lawsuit. Contact our personal injury lawyers today to learn more and to get started.