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How to File a Claim for an Uber Accident in New Jersey

how to file an uber accident claim

If you’ve been involved in an accident with a vehicle being driven for Uber, you may be entitled to compensation from the rideshare company. In New Jersey, Uber is required to insure vehicles driving for its service for up to $1.5 million in liability coverage, in addition to other coverages required by state law. However, you’ll need to give notice of the accident to Uber’s Claims Department to obtain compensation from the company for your injuries and damages. Below is a brief overview of how to file an Uber accident claim in New Jersey.

Read more: Does An Accident Reconstruction Have To Be Completed After My Car Accident?

Get Information from Everyone Involved in the Crash

The first step in filing an accident claim with Uber begins with obtaining information at the scene of the accident. Make sure you get:

  • The names of each motorist involved in the accident
  • Vehicle registration and driver’s license numbers for all vehicles and drivers
  • Contact information from each driver
  • Insurance information from each driver

It can also be helpful to take photos or video with your cell phone of the accident scene, vehicle damage, and any visible injuries you may have suffered.

Verify Whether a Trip Was Occurring

The amount of insurance coverage available for an accident involving an Uber vehicle depends on whether the Uber driver was logged into the mobile application and whether the driver had accepted a ride request. If a driver was not on Uber’s app at the time of the accident, then the company’s insurance coverage does not apply. You’ll have to look to the driver’s own personal insurance for coverage.

If the driver is logged into the Uber app but had not accepted a ride request at the time the accident occurred, then Uber’s insurance only provides bodily injury liability coverage of $50,000 per person/$100,000 per incident and $25,000 of property damage liability coverage.

Only once a ride request has been accepted is the full $1.5 million in liability coverage available from Uber’s insurance policy. 

You may need to verify whether the driver was logged into the Uber app or had accepted a ride request when the accident occurred. You can submit a verification request through Uber’s inquiries website; passengers in the Uber vehicle can contact the company directly through the mobile app. 

Read more: Who’s Liable In An Uber Or Lyft Car Accident?

Having Legal Representation Helps

Unfortunately, too many victims of Uber accidents have faced significant struggles in getting the compensation they deserve from Uber and its insurers following a crash. People who have filed claims against Uber’s insurance policy have faced problems including:

  • Denial of claims based on Uber’s and its insurer’s assertion that the claimant was at fault for the accident
  • Failures to return phone calls or emails
  • Misrepresentations of facts
  • Denial of injury claims based on assertions that injuries were caused by pre-existing conditions or were not serious enough to warrant significant medical treatment
  • Inadequate settlement offers

As with any insurance settlement process, dealing with Uber and its insurers can be made much easier by retaining experienced legal representation who can build a strong, persuasive case to show how the Uber driver was at fault for the accident.

Contact a Edison Personal Injury Lawyer to Discuss Your Uber Accident Case in New Jersey

Did you or a loved one sustain serious injuries due to an Uber accident in New Jersey? Don’t let the medical bills pile up while you wait for the negligent party or their insurance company to do the right thing. Right now, you need an aggressive personal injury attorney on your side, fighting to get you the compensation you need, want, and deserve. The skilled attorneys at Lombardi and Lombardi, P.A. represent clients injured because of Uber accidents in Piscataway, New Brunswick, Perth Amboy, Middletown, and throughout New Jersey. Call (732) 906-1500 or fill out our online contact form to schedule a free consultation about your case. We have an office conveniently located at 1862 Oak Tree Road, Edison, NJ 08820, as well as offices in Edison, Brick, Freehold, and Point Pleasant Beach.

The articles on this blog are for informative purposes only and are no substitute for legal advice or an attorney-client relationship. If you are seeking legal advice, please contact our law firm directly.



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